What Is Ma'roof on Musaned? Costs, Rules & How to Apply

What is the Ma’roof service? It is a service available through the Musaned platform that allows employers to recruit a domestic worker they have already selected from specific nationalities. The employer enters the worker’s details and signs a contract with a recruitment office that offers the service. It is suitable for families who already know which domestic worker they want to recruit but need to understand the requirements, costs, and official procedures for completing the application.

If you have a specific domestic worker in mind and wish to recruit her to Saudi Arabia, the Ma’roof service allows you to start with the worker’s details instead of searching for new candidates.

What Is the Ma’roof Service on Musaned?

The Ma’roof service is one of the options for recruiting preselected domestic workers from specific nationalities. The applicant enters the worker’s details, such as passport information and contact details, and then chooses a recruitment office that offers the service to complete the contracting procedures through Musaned.

The service differs from conventional recruitment. In traditional recruitment, an employer may begin by selecting a nationality and occupation, then reviewing CVs or submitting a request to recruitment offices. With the Ma’roof service, however, the employer has already selected a specific domestic worker.

This service is suitable for anyone who already knows a domestic worker and wishes to recruit her through official procedures. However, this does not mean that all workers or nationalities available through recruitment offices are eligible. The available options depend on what is listed on the Musaned platform.

Which Nationalities Are Eligible for the Ma’roof Service?

Musaned offers the Ma’roof service for the domestic worker occupation to specific nationalities, including:

• The Philippines.

• Kenya.

• Sri Lanka.

• Uganda.

Eligible nationalities and contracting requirements may change in line with platform updates. Therefore, check the required nationality on Musaned before issuing the visa or starting the application. Do not assume that every nationality available for regular recruitment is automatically eligible for the Ma’roof service.

What Are the Requirements for the Ma’roof Service?

Before submitting an application to recruit a preselected domestic worker through the Ma’roof service, prepare the following requirements:

• An active account on the Musaned platform.

• A valid visa for the domestic worker occupation and the required nationality.

• The selected worker’s details, including her name, passport information, and contact details.

• Selection of a recruitment office that offers the Ma’roof service through the platform.

• Review of the worker’s details, contract, cost, and cancellation policy before approval and payment.

Make sure that the worker’s details match her passport, and verify that both the passport and visa are valid. Errors in the information may delay the procedures or require the application to be corrected.

For general requirements, you can also review the guide toDomestic Worker Recruitment Requirements before starting the visa procedures.

How Much Does the Ma’roof Service Cost, and How Long Does Recruitment Take?

The cost of the Ma’roof service varies depending on the worker’s nationality. Musaned lists the following prices, which include value-added tax and must be paid in one installment through the platform:

These prices do not include an internal domestic flight ticket within Saudi Arabia, if applicable. Prices and available nationalities may change, so check the final amount displayed on Musaned and in the contract before making the payment.

The specified recruitment period for this service is 90 days, starting from the day after the recruitment fees are paid through Musaned. If the worker’s arrival is delayed, the recruitment office may be granted an additional grace period of up to 30 days, on one occasion, subject to the published conditions.

Do not confuse the time required to process an electronic application with the worker’s arrival period. Completing the application steps does not mean that the worker will arrive immediately. Musaned’s Service Level Agreement specifies an electronic processing period for the application, while the worker’s arrival time is subject to the contract and recruitment procedures.

How to Recruit a Preselected Domestic Worker Through Musaned?

The Musaned recruitment process follows these steps:

Issue the Visa and Prepare the Worker’s Details

Review the domestic worker visa requirements first. Then issue a visa for the nationality you wish to recruit and make sure it is valid. Prepare the worker’s details, including her name, passport number, passport expiry date, and contact information. Verify that all details match the official documents.

Select the Ma’roof Service and the Recruitment Office

1. Log in to your account on the Musaned platform.

2. Go to the Labor section, then select the option to hire a domestic worker.

3. Choose the option to hire a domestic worker from outside the Kingdom.

4. Select the option indicating that you already have the details of the domestic worker you wish to hire.

5. Choose a contract without a trial period, then select the nationality.

6. Browse the recruitment offices offering the service and choose the appropriate office.

7. Enter the required worker details and submit the application.

Complete the Contract, Make the Payment, and Track the Application

Once the recruitment office accepts the application, review the displayed contractual insurance policy and available options. For a general explanation of insurance and guarantee arrangements, consult the Al Nojoom English FAQs, while treating the Ma’roof contract as the final reference. Then review the contract and make sure the worker’s details, cost, duration, and terms are correct before approving it.

Pay the required fees through the Musaned platform, then track the application status through your account. To learn more about payment details for other recruitment services, you can refer to the guide on How to Pay a Recruitment Office.

What Is the Difference Between the Ma’roof Service and Traditional Recruitment?

After understanding what the Ma’roof service is, it is important to know how it differs from traditional recruitment, as shown below:

The Ma’roof service also differs from other recruitment routes that may include a trial period under the applicable contract. To understand those rules, review theguide to domestic worker contracts and probation, without assuming that they apply to Ma’roof.

Does the Ma’roof Service Include a Trial Period or a Guarantee?

The Ma’roof service is offered under a contract without a trial period because the employer has already selected the worker. Musaned explains that no guarantee is provided for the worker under this service because the client selected her.

Therefore, it is important to review the contract, cancellation policy, and contractual insurance before making the payment. Do not assume that the guarantee terms applicable to other recruitment services also apply to the Ma’roof service. In the event of a delay or any issue, follow the procedures outlined in the contract and on the platform.

How Do You Choose a Recruitment Company for the Ma’roof Service?

When searching for recruitment companies or offices offering the Ma’roof service, review thecriteria for choosing a licensed recruitment office and check that the provider actually offers Ma’roof on Musaned. Then consider the following points:

• Make sure the office appears on the list of providers offering the Ma’roof service through Musaned.

• Check that the total cost and the items included in the price are clearly stated.

• Ensure that the worker’s details are entered accurately and that all documents are reviewed.

• Check that the procedures for tracking the application and contacting the office in case of delays are clear.

• Make sure the contract and cancellation policy are explained before payment.

You can also review Domestic Worker CVs when considering traditional recruitment, if you have not already selected a specific worker.

How Can Al-Nujoom Al-Mumayaz Help You Recruit a Domestic Worker?

If you are in Tabuk and have a specific domestic worker whom you wish to recruit by name, you can contact us at Al-Nujoom Al-Mumayaz Recruitment Office to ask whether your application can be processed through the Ma’roof service and to verify the required nationality, service availability, and current requirements.

We can help you make preliminary inquiries about the information and documents you need to prepare and review the available options before starting the contract. However, submitting the application, signing the contract, and making the payment must all follow the official procedures approved on the Musaned platform and the terms of the contract.

Frequently Asked Questions

Can I cancel a Ma’roof service application?

You can request cancellation in accordance with the cancellation policy and the terms stated in the contract. Review the cancellation provisions and refund conditions before making a decision, and contact the recruitment office through its official channels to follow up on the procedure.

Can I change the worker after submitting the application?

This depends on the application stage, the contract terms, and Musaned’s procedures. Do not assume that changing the worker is possible after signing the contract. Contact the recruitment office and the platform to find out which options are available.

Can I use the Ma’roof service without knowing the worker in advance?

The Ma’roof service is intended for recruiting a worker who has already been selected. If you do not have the details of a specific worker, you can use other recruitment options on Musaned, such as browsing CVs or sending a request to recruitment offices. You may also explore the company’srecruitment countries for regular recruitment; these are not all automatically eligible for Ma’roof.

Is the Ma’roof service available for all domestic worker occupations?

No. The Ma’roof service is specifically intended for recruiting a domestic worker and is available for certain nationalities announced by Musaned. Therefore, it cannot be used to recruit workers for other occupations, even when those occupations are available through traditional recruitment services.

Check Whether You Can Recruit Your Selected Worker Through the Ma’roof Service

Do you have a specific domestic worker in mind and wish to recruit her to Tabuk? ContactAl Nojoom Al Momayaza Recruitment Company to inquire about the possibility of processing your application through the Ma’roof service and learn about the requirements, procedures, and costs based on the available options before completing the contract through the Musaned platform.