Cancel a Domestic Worker Absence Report in

The process for cancelling a domestic worker's absence report in Saudi Arabia depends on the authority where the report was registered and the type of procedure involved. Absence reports submitted through Absher fall under the procedures of the General Directorate of Passports (Jawazat), while the Musaned platform provides a work discontinuation service that regulates contract termination and worker transfers under specific conditions.

Before taking action, identify the type of report and its submission date. The cancellation process through Musaned differs from the procedures for absence reports registered through Absher. This guide explains the required steps, cancellation deadlines, potential fees, and available options if the deadline has passed.

Can You Cancel a Domestic Worker's Absence Report?

Yes, an absence report can be cancelled or withdrawn in certain circumstances. However, the process is not the same for every case. There are two main procedures to distinguish between:

• Absence report through Absher: According to Jawazat instructions, cancelling an absence report cannot be completed electronically through Absher. Instead, the employer must visit the Expatriate Affairs Department within 15 days of submitting the report.

• Work discontinuation report through Musaned: This service allows employers to withdraw a work discontinuation report within 15 days of its initial submission, subject to the regulations governing domestic employment relationships.

Therefore, avoid attempting to cancel a report through a platform that does not handle your particular case. Review the report details, identify the authority responsible for it, and follow the appropriate procedure.

For additional information, read our guide ondomestic worker absconding to understand the relevant legal procedures, employment rights, and potential compensation.

How to Cancel a Domestic Worker's Absence Report Under the New Regulations

Saudi Arabia's Ministry of Human Resources and Social Development introduced the work discontinuation service through Musaned as part of its initiative to improve contractual relationships involving domestic workers.

The service regulates contract termination due to work discontinuation and worker transfers under specific conditions. However, this does not mean that all previously submitted absence reports can now be cancelled using the same procedure.

How to Cancel an Absence Report Submitted Through Absher

When an employer submits a domestic worker absence report through Absher, Jawazat instructions require the employer to visit the Expatriate Affairs Department within the specified deadline to request cancellation.

The cancellation cannot be completed directly through Absher.

Follow these steps:

1. Review the report details and submission date to confirm that it is a domestic worker absence report registered through Absher.

2. Prepare the worker's personal information, Iqama number, and any documents related to the report.

3. Visit the Expatriate Affairs Department within 15 days of submitting the report to confirm the required procedure and submit a cancellation request.

4. Keep proof of your request and follow up with the relevant authority until the outcome is confirmed.

Do not assume the report has been officially cancelled simply because it no longer appears on the platform. Request official confirmation of the transaction's final status.

How to Withdraw a Work Discontinuation Report Through Musaned

If you are looking for information about cancelling a domestic worker absence report through Musaned, it is important to understand that the platform provides a work discontinuation service governed by specific regulations.

This service differs from the absence reporting procedures handled through Absher.

Before requesting cancellation, confirm the type of report registered in your case.

Follow these steps:

1. Log in to the official Musaned platform.

2. Review the domestic worker's employment contract and registered work discontinuation status.

3. Check whether the option to cancel the work discontinuation report is available for your case.

4. Submit the request according to the instructions and options displayed in your account within the permitted deadline.

5. Monitor the request and confirm that the report status has been updated before taking further action.

Available options may vary depending on the employment contract and report status.

Do not confuse terminating a contract due to work discontinuation with withdrawing a discontinuation report. Each procedure has different legal consequences.

Withdrawal is also subject to specific regulations, including restrictions on submitting the report during the worker's first 90 days after entering Saudi Arabia.

What Is the Deadline for Cancelling a Domestic Worker's Absence Report?

The cancellation deadline depends on the type of report and the authority responsible for processing it.

Under Musaned's work discontinuation regulations, an employer may withdraw a report within 15 days of its initial submission, subject to exceptions related to the worker's circumstances and date of entry into Saudi Arabia.

The deadline for cancelling an absence report should not be confused with the period allowed for a domestic worker to regularize their status after contract termination.

The first concerns the employer's ability to withdraw the report, while the second relates to the options available to the worker after the employment relationship ends.

Identifying the correct procedure is essential before taking action.

What Are the Requirements for Cancelling a Domestic Worker's Absence Report?

There is no single set of requirements that applies to every absence report.

The applicable conditions depend on the reporting platform and the authority handling the case.

Before submitting a cancellation request, review the following:

• Report type: Determine whether the report was submitted through Absher or registered as a work discontinuation report through Musaned.

• Submission date: Confirm when the report was filed to identify the procedures still available.

• Worker's status: Check the worker's residency status, employment contract, and any associated final exit visa.

• Other pending applications: An existing worker transfer or final exit request may affect the available procedures.

• Accuracy of information: Prepare the correct information and supporting documents, and explain the reason for requesting cancellation when required.

The Ministry of Human Resources and Social Development explains that work discontinuation regulations are intended to organize contractual relationships and protect the rights of both employers and domestic workers.

For this reason, always review the conditions applicable to your individual case instead of relying solely on other people's experiences.

How Much Does It Cost to Cancel an Absence Report? Are There Any Fees?

When asking about the fees for cancelling a domestic worker's absence report, it is important to distinguish between charges for submitting a report, cancelling it, and completing other related procedures.

A specific amount should not be presented as an official government fee unless it is confirmed by an authoritative source.

To determine whether any charges apply to your case:

• Review the instructions issued by the authority responsible for the report.

• Ask whether any official government fees apply to the cancellation procedure.

• Distinguish cancellation fees from other expenses associated with residency permits, worker transfers, or visa issuance.

Always confirm the applicable charges with the relevant authority before making any payment.

What Should You Do After the Absence Report Cancellation Deadline Has Passed?

The appropriate next step depends on the type of report and the stage of the case.

Once the cancellation deadline has passed, do not assume that submitting a new electronic request will automatically result in cancellation.

• For an absence report submitted through Absher: Jawazat instructions indicate that the report can no longer be cancelled through the standard procedure after 15 days have passed without cancellation. Contact the Expatriate Affairs Department to confirm the report's status and inquire about any legally available procedures.

• For a work discontinuation report registered through Musaned: The Ministry explains that the report becomes final after the cancellation period expires, subject to the applicable regulations and any existing worker transfer or final exit application. Available options may differ depending on the case.

The separate 60-day period applies to procedures following contract termination due to work discontinuation. It does not extend the 15-day cancellation deadline.

The rules distinguish between two situations:

• During the worker's first two years in Saudi Arabia: If the contract is terminated due to work discontinuation, the worker must complete final departure procedures within 60 days.

• After two years from the worker's first entry: The worker may have 60 days to leave Saudi Arabia permanently or transfer to another employer, subject to the applicable regulations.

For more details about the transfer process, read our guide ontransferring a domestic worker's sponsorship, which explains the requirements, procedures, and fees. Keep in mind that additional conditions may apply when a work discontinuation report is involved.

If the cancellation deadline has expired, contact the relevant authority to confirm the worker's current status and available legal options.

Avoid relying on unverified procedures or intermediaries who promise guaranteed results.

How Can You Confirm That an Absence Report Has Been Successfully Cancelled?

After submitting a cancellation request, follow these steps to verify that the procedure has been completed:

1. Keep the application reference number or submission confirmation for future reference.

2. Track the request through the official channel and ensure cancellation has been approved rather than remaining under review.

3. Check the worker's employment contract, residency status, and any related applications. Keep documentation confirming the final outcome.

These steps help ensure that the cancellation has been officially completed before you proceed with any other action.

Frequently Asked Questions

Can You Challenge an Incorrect Domestic Worker Absence Report?

Yes. You can contact the relevant authority and submit evidence showing that the report is inaccurate, such as supporting documents or relevant communications.

The objection process depends on the authority where the report was registered.

However, filing an objection does not automatically cancel the report.

Does the Employment Contract Automatically Resume After the Report Is Cancelled?

Not necessarily.

Cancelling an absence report does not automatically restore the employment contract in every situation.

The outcome depends on the contract's status, the procedures already completed, and the officially recorded decision.

Check with Musaned and the relevant authority to confirm the contractual relationship after cancellation.

You can also read our guide onterminating a domestic worker employment contract to understand the circumstances under which employment relationships may end and the associated rights and obligations.

Can an Absence Report Be Cancelled During the Probation Period?

The probation period does not automatically cancel an absence report or remove the requirement to follow official procedures.

Review the report type, applicable cancellation deadline, and employment contract status before submitting a request to the responsible authority.

The procedure must comply with the regulations that apply to your specific circumstances.

Looking for Domestic Worker Recruitment Options for Your Family?

Checking the report's status and the applicable cancellation deadline helps you identify the correct procedure for resolving the worker's situation before making any new recruitment decisions.

Once the worker's legal status has been resolved and your eligibility for recruitment has been confirmed, you cansubmit a recruitment request and explore domestic worker options that match your family's needs.

After resolving the case, you can also contact Al Nojoom Al Momayza, arecruitment office in Tabuk, to discuss available recruitment services, your household requirements, and your budget.

Our team can help explain the recruitment process and related costs so you can make a more informed decision before signing a new contract.

This article provides general information about cancelling domestic worker absence reports in Saudi Arabia. It does not replace guidance from the relevant government authorities, which should be consulted to confirm the regulations and procedures applicable to each case.